Warranty

Nimbleback Inc. 2 year GUARANTEE

Nimbleback Inc. guarantees The BeamTM Firm, Gentle and Travel to be free of manufacturer defects and to last 2 years from the date or your original purchase, if used and cared for properly. Should a Beam not meet Nimbleback Inc.’s standard of quality at the time it is received, or if it wears out from regular use under normal conditions, we will replace the product. Damage resulting from improper handling or care, post-purchase modifications, alterations, negligence, and use for a purpose other than for which it was designed, are not covered by the Nimbleback Inc. If the Product proves defective during the warranty period, and you follow the instructions that we will provide to you for returning the Product, we will, at our option, take one of the following actions: (i) replace the Product with a new Product that is the same as or similar to the Product you purchased;  or (ii) refund to you the purchase price of the Product. There is no assurance, representation or warranty that any replacement Product will be identical to the Product returned to us. Product availability may result in your receiving a replacement Product with a lower selling price than the original Product you purchased. In all cases, Product comparability will be determined by us at our sole discretion.

Criteria Not Covered Under the Guarantee:

  • Uneven color patterns, stains, or discoloration at time of purchase or from use
  • Creases and folds from improper handling and/or storing. It is best to lay The BeamTM flat when storing for long periods of time
  • Damage from excessive amounts of water or other liquids
  • Improper cleaning i.e. harsh chemicals, damage from a washing machine, vacuum cleaner, etc.
  • Damage from use other than yoga or similar fitness activities
  • Damage from outside elements or factors
  • Normal wear and tear of prints such as fading, flaking or peeling